Your satisfaction is our top priority. If for any reason you are not satisfied with your order, you have the right to return your products under the following terms:
Right of Return
You may return your products within 10 working days of receiving them. Products must be unused, in their original packaging, and in excellent condition.
Return Procedure
To initiate the return process, please contact us via email or phone and provide your order number and the products you wish to return. We will then provide instructions for the return.
Return Costs
Return shipping costs are covered by the customer, unless the product is defective or the return is due to an error on our part.
Replacement or Refund
Once we receive and inspect the returned product, we will offer you the option of a replacement or a refund through the original method of payment.
Non-Returnable Products
For hygiene reasons, opened food items and used products cannot be returned unless they are defective.
Contact:
For any questions or assistance with your return, please contact customer service at info@priamusmanagement.com or by phone at +41779122164.